At Jee Mam, your satisfaction is our top priority. We provide professional beauty services at your doorstep, including skincare, makeup, and hair treatments. Since our services are performed in-person and on-demand, our return and refund policy is designed to be fair, clear, and respectful of both your time and our team’s efforts.
✅ Service Quality Commitment
We strive to ensure every service is delivered by trained professionals using quality products in a hygienic and comfortable manner. If you are not satisfied with the service at the time of delivery, we encourage you to speak with the service provider immediately.
💸 Refund Policy
Due to the nature of our services, refunds are only applicable under the following conditions:
- The service was not delivered due to a cancellation from our side.
- The service provider did not arrive within the scheduled appointment window and no rescheduling was offered.
- There was a confirmed technical or payment error (e.g., double charges or failed transactions).
- You canceled the booking at least 3 hours in advance and did not receive the service.
Refunds will be processed via the original mode of payment within 5–7 business days.
❌ Non-Refundable Conditions
We do not offer refunds in the following cases:
- Once the service has been started or completed.
- If dissatisfaction arises due to personal preferences after full service completion.
- No-shows or last-minute cancellations (less than 3 hours before the appointment).
- Use of any third-party products not recommended or provided by Jee Mam during the service.
🔁 Rescheduling Policy
We allow free rescheduling up to 3 hours before your scheduled appointment. You can reschedule by contacting our support team via Call/WhatsApp at [Your Business Number].
🛡️ Contact Us for Support
If you face any issues or have questions about a completed or upcoming service, please contact our support team at:
📞 Phone/WhatsApp: [9990648876]
📧 Email: [getmoreinfo@jeemem.com]
🕒 Support Hours: 9 AM – 8 PM, Monday to Sunday
Jee Mam reserves the right to modify this policy at any time to meet legal, operational, or customer needs. Please review this page regularly for updates
